Quality Control has emerged as a top priority among executives across all industries. Many customers are making decisions, largely based on quality capabilities of their vendors.

In general, quality control ensures that systems, products and services are designed and produced to meet the customer’s requirements. In the telecom expense management industry, or “TEM” space, quality control often means taking control of a company’s billing process, by monitoring select metrics and measures for an overall picture of wireless and wireline spending. As a business process outsourcer of TEM services, many companies look to one Sandy Hook, CT.-based group that’s been specializing in the field for a decade – TnT Expense Management – to ensure that quality control processes are sound...

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TnT_tony_bodetti-onQuality.pdf	525 Kb